Last Updated: December 4, 2025
Welcome to Propsly. This Privacy Policy explains how Auralite Solutions LLC ("Company," "we," "us," or "our") collects, uses, discloses, and protects your information when you use the Propsly service, including our website, Slack application, and related services (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the Service.
We collect several types of information to provide and improve the Service:
When you install Propsly to your Slack workspace, we collect:
| Data Type | Purpose |
|---|---|
| User profiles (names, email addresses, Slack user IDs) | Identify users for props and leaderboards |
| Workspace information (name, ID) | Multi-tenant account management |
| Channel information | Post props to designated channels |
| Props messages and recognition content | Display and track recognition |
| Team and user group membership | Enable team-based analytics and @group mentions |
We collect information you provide when using the Service:
We automatically collect certain information about how you use the Service:
For Pro tier subscriptions, payment processing is handled by Stripe. We do not store your credit card numbers or full payment details on our servers. We only receive:
We use the information we collect to:
We do NOT sell your personal information. Auralite Solutions LLC does not sell, rent, or trade your personal data or Slack workspace information to third parties for marketing, advertising, or any other purpose.
We share information with third-party service providers who help us operate the Service:
These providers are contractually obligated to use your information only for the purposes of providing services to us and must maintain appropriate security measures.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), including to:
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
We may share your information for other purposes with your explicit consent.
The Service integrates with and relies on the following third-party services. Each has its own privacy policy governing their collection and use of data:
We encourage you to review these privacy policies to understand how these services handle your information.
We retain your information for as long as your workspace uses the Service and as needed to:
When you uninstall Propsly from your Slack workspace, you may request deletion of your data by contacting us at support@propsly.io. Upon receiving a valid deletion request, we will:
Some information may be retained longer if required by law or for legitimate business purposes (e.g., payment records for tax compliance).
We implement appropriate technical and organizational measures to protect your information, including:
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
You have certain rights regarding your personal information:
You can request a copy of the personal information we hold about you and your workspace. Contact us at support@propsly.io to submit a data access request.
You can update your profile information through Slack. For other corrections, please contact us.
You can request deletion of your personal information as described in Section 6.2. Note that some data may be retained for legal or legitimate business purposes.
You can opt out of promotional communications by:
Note that you cannot opt out of transactional communications (e.g., payment confirmations, security alerts).
You can modify the permissions granted to Propsly through your Slack workspace settings. Revoking certain permissions may limit the functionality of the Service.
The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@propsly.io, and we will take steps to delete such information.
Propsly is operated from the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.
By using the Service, you consent to the transfer of your information to the United States and the processing of your information in the United States, which may have different data protection laws than your country of residence.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA):
To exercise these rights, contact us at support@propsly.io. We do not sell personal information as defined by the CCPA.
We may update this Privacy Policy from time to time. When we make changes, we will:
Your continued use of the Service after changes become effective constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Auralite Solutions LLC
Email: support@propsly.io
We will respond to your inquiry within 30 days.